退款政策

最后更新： 2026年9月27日

appointmentScripts.com sells digital study materials (case library unlock), operated by appointmentScripts Inc.. Access begins immediately after payment.

退款资格

• 两个免费样例案例不计入使用量。
• After payment, if you have opened or viewed fewer than 2 paid case reports, you may request a refund from your 账户 page (Billing section).
• If you have viewed 2 or more paid case reports, refunds are not available.
• There is no separate “buyer’s remorse” window beyond the usage rule above, because access is delivered instantly as a digital product.

How to request a refund

1. Sign in at /account with the email used at checkout.
2. Open the Billing section and use 申请退款 if it is available.
3. If the button is unavailable or you need help, email [email protected] from your account email and include your Paddle receipt or order id.

How refunds are processed

Our system automatically counts how many paid case reports you have viewed. When a refund is approved, it is processed through Paddle to your original payment method (timing depends on your bank or card issuer, often several business days), and access to the paid library ends.

拒付

Please contact us before filing a chargeback so we can resolve billing or access issues quickly. Unresolved chargebacks may lead to account suspension.