Informativa sulla privacy

Ultimo aggiornamento: September 29, 2026

appointmentScripts.com (“we”, “us”), operated by appointmentScripts Inc., provides educational study materials about U.S. visa interview experiences. This Privacy Policy explains what information we collect when you visit our site or purchase access. appointmentScripts Inc. is the data controller for personal data described here.

Informazioni che raccogliamo

• Dati di acquisto: When you buy access, Paddle (our reseller and Merchant of Record) collects billing details and transaction records. We receive order status, the checkout email, the cardholder name, and the payment method type (for example “Visa ending 4242”) needed to unlock and support your access. See also Paddle’s Privacy Policy.
• Dati dell'account: Your email, name, and a hashed password so you can sign in and restore access across devices.
• Device and usage data: For signed-in accounts we record the devices and browsers used (up to 5 are allowed), the IP address and approximate country/region derived from it, and which paid case reports you open. We use this to enforce the device limit, prevent account sharing, and determine refund eligibility.
• Dati tecnici: Standard server logs such as IP address, browser type, device type, and pages viewed. Our Umami analytics records the page path you open, referrer, and coarse browser or device type, without setting a tracking cookie. We do not record mouse paths, session replay, or form contents.
• Google Analytics (only with your consent): If you click “Accept” in our cookie notice, Google Analytics sets cookies (such as _ga) to measure visits and traffic sources, with IP anonymization enabled. If you decline, no Google Analytics cookies are set.
• Dati di contatto: If you email us or use the site chat, we keep your email address and message content to respond.
• Google Ads account data (OAuth — advertising tools only): If you authorize our internal advertising management tools with a Google account, we receive OAuth tokens and access Google Ads account data through the Google Ads API. This may include account identifiers, campaigns, ad groups, keywords, ads, assets, budgets, bidding settings, and related performance metrics needed to create, update, pause, or review advertising for appointmentScripts.com.

Google Ads API access

Our internal tools (for example “appointmentScripts Ads Manager”) use Google OAuth and the Google Ads API solely to manage advertising for appointmentScripts.com. We use this access to create and update Search campaigns, ad groups, keywords, sitelinks, image assets, budgets, and campaign status. We do not sell Google Ads account data. Access and refresh tokens are stored securely and used only for these management purposes. You may revoke access at any time in your Google Account permissions. Google’s use of information received from Google APIs is subject to the Google API Services User Data Policy, including the Limited Use requirements.

Come utilizziamo le informazioni

• Per fornire l'accesso digitale dopo il pagamento
• To enforce the device limit and prevent fraud, abuse, and account sharing
• To process refund requests under our Refund Policy
• Per rispondere alle richieste di assistenza
• Per migliorare il sito web e l'esperienza del prodotto
• To manage Google Ads campaigns for appointmentScripts.com when you grant OAuth access to our advertising tools

Pagamenti

I pagamenti con carta sono gestiti da Paddle. Non memorizziamo i numeri completi delle carte di credito sui nostri server. Le pratiche sulla privacy di Paddle si applicano all'elaborazione dei pagamenti.

Cookie e archiviazione locale

Essential: we use cookies and browser local/session storage for sign-in sessions, a device identifier (for the device limit), checkout continuity, and language preference. These are required for the site to work.

Analytics (optional): Google Analytics cookies are only set after you click “Accept” in the cookie notice. To change your choice, clear this site’s cookies and local storage in your browser; the notice will appear again.

Condivisione

We do not sell personal information. We share data only with service providers needed to operate the site: hosting and security (Cloudflare), payment processing (Paddle), analytics (Umami; Google only with consent), and email delivery — or when required by law. Google Ads account data accessed via OAuth is used only to operate our advertising tools for appointmentScripts.com and is not sold or shared for unrelated advertising or data-broker purposes.

Children

The Site is not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe a child has provided information, email us and we will delete it.

Your rights

Depending on where you live (for example the EU/UK under GDPR, or California under CCPA), you may request access to, correction of, or deletion of your personal data, or object to certain processing. Email us and we will respond within 30 days.

Conservazione

Conserviamo i registri di acquisto e dell'account per il tempo necessario a fornire l'accesso e adempiere agli obblighi di legge.

Contatti

Domande sulla privacy: [email protected]